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Knowledge Base

My Circle Overview

The easiest way for families to stay connected. My Circle helps customers know their loved ones are okay—even when they are apart. 

My Circle uses data from a loved one’s mobile phone to share the full story about how they are doing. With its at-a-glance dashboard, real-time alerts, and self-reported wellness updates, My Circle offers customers a virtual safety net to keep their families safer and more connected than ever before.

Customers can access information about their loved ones using the Alarm.com Alarm.com app, and receive proactive alerts that help them take action if a potential issue is detected.

Features

  • My Circle’s dashboard highlights a loved one’s activity, how they’re feeling, whether they’re home or away, and more
  • Color coding makes it easy to quickly convey if all is well (green) or if there may be a need to check in (red)
  • Real-time alerts operate as an early warning system to address potential issues before they worsen
  • My Circle is an app-based feature requiring no additional hardware or onsite installation
  • Receive alerts when loved ones leave and return home based on a set Home location using Alarm.com's Places feature


Requirements

  • The Alarm.com Customer app
  • iOS app version 4.21.14+ or Android version 4.21.12+
  • Inviting others to My Circle requires specific permissions
    • Logins with OwnerMaster, or Full Control permissions are eligible to send invitations
    • Custom logins can also be provided with two types of My Circle permissions: one to view My Circle profiles and the other to view and manage My Circle, the latter of which empowers them to invite others as well

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Gain the Whole Picture of Wellbeing

My Circle collects and analyzes data for your customers in four main categories.

Feeling.JPG Location.JPG Battery.JPG Activity.JPG
Loved ones share how they are feeling with just
one tap in the Alarm.com app.
Receive alerts when loved
ones leave and return home
based on a set Home location
using Alarm.com Places.
View a loved one’s phone battery level and receive
an alert if it gets too low.
See daily step counts and get alerts if no steps
are detected in 24 hours.

Interested in Alarm.com?

Alarm.com technology is sold, installed, and serviced by licensed service providers near you.

 

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