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Knowledge Base

Configure Unexpected Activity Alert notifications

System data is analyzed in the background to learn the normal activity patterns of a property. The system can then send notifications whenever unusual activity occurs in a home or business. Unexpected Activity notifications are intended to provide information only. These alerts are not a replacement or substitute for life safety monitoring features.

If you have Unexpected Activity Alerts on your service package, this notification is automatically created. The alert can be enabled/disabled but not deleted. If you do not see the following options to configure Unexpected Activity Alerts, contact your service provider for more information.

Note: The Unexpected Activity Alert feature requires 30 days of activity before it can start generating alerts. Therefore, new accounts or accounts that reset the Unexpected Activity Alert notification must wait 30 days before Unexpected Activity Alert notifications are generated.

Configure Unexpected Activity Alerts

Unexpected Activity Alerts can be configured using the app or customer website.

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