Configure notification recipients
Recipients must be added to each notification the user wants to receive. There is no limit to the number of recipients that can be added to receive a notification.
Configure notification recipients
Notification recipients can be configured using the Alarm.com app or Alarm.com customer website.
To configure notification recipients using the Alarm.com app:
- Log into the Alarm.com app.
- Tap
. - Tap Notifications.
- Tap
. - Tap
to create a new notification, or tap an existing notification to update. - To choose notification recipients, tap Add.
- Tap to select the entries in the Address Book to be notified, or tap Add Contact to add a new Address Book entry.
Note: If a notification recipient does not have the desired method of communication listed (e.g., phone, email, SMS), it can be added to their user profile. - Once all desired recipients are selected, tap Close.
- Verify all recipients are correct.
- Tap Save.
To configure notification recipients using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- Click New Notification to create a new notification, or click
for an existing notification to update. - To choose notification recipients, click Add.
- Click to select the entries in the Address Book to be notified, or click New to add a new Address Book entry.
Note: If a notification recipient does not have the desired method of communication listed (e.g., phone, email, SMS), it can be added to their user profile. For more information, see Add a mobile phone number to receive SMS notifications. - Once all desired recipients are selected, click Close.
- Verify all recipients are correct.
- Click Save.
Remove recipients from a notification
Recipients can be removed from a notification using the Alarm.com app or Alarm.com customer website.
To remove recipients from a notification using the Alarm.com app:
- Log into the Alarm.com app.
- Tap .
- Tap Notifications.
- Tap .
- Tap to select the notification to edit.
- In Recipients, tap
to remove the desired notification recipient. - Tap Save.
To remove recipients from a notification using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- Click on the notification to edit.
- In Recipients, click to remove the desired notification recipient.
- Click Save.