Skip to main content
Knowledge Base

Create/edit a Not closed on time notification

A Not closed on time notification can notify users if the system was not armed during the closing hours specified. 

Important: Business hours must be defined and enabled for all locations in the system group in order to receive the enterprise Not closed on time notification. For more information about business hours, see Enable/configure business hours.

Create/edit a Not closed on time notification

Not closed on time notifications can be created and edited using the Alarm.com app and Alarm.com customer website.

To create/edit a Not closed on time notification using the Alarm.com app:
  1. Log into the Alarm.com app.
  2. Tap Menu.
  3. Tap Notifications.
  4. Tap Settings.
  5. To edit the notification, tap to select the not closed on time notification.
  6. If the notification has not been created:
    1. Tap Add.
    2. Tap to expand Use A Template.
    3. In Business, tap More.
    4. Tap Not closed on time.
  7. Enter the desired name for the notification rule. 
  8. In When the selected events occur, select Not Closed on Time.
  9. In Recipients, tap Add to select notification recipients.
  10. Tap the entries in Address Book to be notified, or tap Add Contact to add a new Address Book entry.
  11. Tap Close.
  12. Verify the notification is configured with the correct settings.
  13. Tap Save.
To create/edit a Not closed on time notification using the Alarm.com customer website:
  1. Log into the Alarm.com customer website.
  2. Click Notifications.
  3. To edit the notification, click Edit for the Not closed on time notification.
  4. If the notification has not been created:
    1. Click New Notification.
    2. Click to select Business.
    3. Click Not closed on time.
  5. Enter the desired name for the notification rule.
  6. In When the selected events occur, select Not Closed on Time.
  7. In Recipients, click Add to select notification recipients.
  8. Click the entries in Address Book to be notified, or click New to add a new Address Book entry.
  9. Click Close.
  10. Verify the notification is configured with the correct settings.
  11. Click Save.

Interested in Alarm.com?

Alarm.com technology is sold, installed, and serviced by licensed service providers near you.

 

Let's Get Started