Create/edit an Opened Unexpectedly notification
An Opened Unexpectedly notification can notify users if the system was disarmed after closing hours and before arrival hours.
Important: Business hours must be defined and enabled in order to receive Early/off hours event notifications. For more information about business hours, see Enable/configure business hours.
Create/edit an Opened Unexpectedly notification
To create/edit an Opened Unexpectedly notification using the Alarm.com app:
- Log into the Alarm.com app.
- Tap
. - Tap Notifications.
- Tap
. - To edit the notification, tap Opened Unexpectedly.
- If the notification has not been created:
- Tap
. - Tap Use A Template.
- In Business, tap Opened Unexpectedly.
- Tap
- Name the notification rule.
- In When the selected events occur, select the events to receive notifications about.
- To choose notification recipients, tap Add.
- Tap the entries in Address Book to be notified, or tap Add Contact to add a new Address Book entry.
- Tap Close.
- Verify the notification is configured with the correct settings.
- Tap Save.
To create/edit an Opened Unexpectedly notification using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Notifications.
- To edit the notification, click
for the Opened Unexpectedly notification. - If the notification has not been created:
- Click New Notification.
- Click to select Business.
- Click Opened Unexpectedly.
- Name the notification rule.
- Select Opened Unexpectedly.
- To choose notification recipients, click Add.
- Click the entries in Address Book to be notified, or click New to add a new Address Book entry.
- Click Close.
- Verify the notification is configured with the correct settings.
- Click Save.