Skip to main content
Knowledge Base

Add an Access Control Access Plan

Before a user can be granted access to a door, they must be a part of an Access Plan. Access Plans can be created from the User Access section of the Alarm.com customer website or Alarm.com app.

Note: Changes to User Access will be sent to the system after 2 minutes of inactivity on the page.

An Access Plan consists of the following:

Timetable

Select the times the users in the plan can be granted entry to an access control door.

Note: Timetables can contain a maximum of 12 time blocks.

Users

Select which users will be allowed access to which access points and when.

Access Points

Select which doors will be part of the Access Plan. You will also see the option to include panel or partition access as well as Z-Wave locks.

Note: Panel and Z-Wave lock access do not follow the timetable, and users will be able to use either 24/7.

Access Points.png
Schedules

Each day can have the same timetable or a unique schedule. Begin creating timetables by selecting one a day of the week – the Edit Time Block window will appear.  Choose the start and stop times, then you can copy schedules across days from the Edit Time Block window if desired.

Note: Although you have the option of extending a timetable beyond a 24-hour period, it is a best practice to set the time block for the same day.

Managing holidays

You can also pause plans on days when your business will not be open or employees do not need to access the business. 

  1. Navigate to the User Access page.
  2. Click Manage Holidays.
  3. Name the holiday, select its date from the calendar, then click Save.  
  4. Select which Access Plans you would like to pause on that date, then click Save.

Best practices:

  1. Identify Access Points and access credentials (badges or pin codes) before adding users and Access Plans to the account.
  2. Quickly add new badges by scanning at a card reader using the Alarm.com app.
  3. Focus each Access Plan on a common theme, such as employee type, door (access point), or schedule.
  4. Each user must have the correct credential type for all Access Points in the plans they are added to. Before creating an Access Plan, verify that each user has the correct access credentials.

Add an Access Plan

Access Plans can be created from the User Access section of the Alarm.com app or Alarm.com customer website.

To add an Access Plan using the Alarm.com app:

Note: These instructions apply to single-system Access Plans. For information about Enterprise Access Plans, see What is an Enterprise Access Plan?.

  1. Log into the Alarm.com app.
  2. Tap the icn-menu.svg icon.

    appphoto1.png
     
  3. Tap User Access.
  4. Tap Actions, then select Add New Plan.

    Add new plan.png
     
  5. Select an icon and enter a name for the Access Plan, then tap Next.

    Name the plan.png
     
  6. Tap Add Users.

    Add users.png
     
  7. Select which users to add to the plan, then tap Save.

    Select the users.png
     
  8. Tap Add Access Points.

    Add access points.png
     
  9. Select which Access Points to include in the plan, then tap Save.

    Select access points.png
     
  10. Tap Add Schedule.

    Add schedule.png
     
  11. Select a schedule to apply to the plan, then tap Save.

    Select a schedule.png
     
  12. Review the finalized Access Plan, then tap Save.
To add an Access Plan using the Alarm.com customer website:

Note: These instructions apply to single-system Access Plans. For information about Enterprise Access Plans, see What is an Enterprise Access Plan?.

  1. Log into the Alarm.com customer website.
  2. Click User Access.
  3. Click Add New Plan.
  4. Select an icon and enter a name for the Access Plan, then click Next.
  5. Click Add Users.
  6. Select which users to add to the plan, then click Save.
  7. Click Add Access Points.
  8. Select which Access Points to include in the plan, then click Save.
  9. Click Add Schedule.
  10. Select a schedule to apply to the plan, then click Save.
  11. Review the finalized Access Plan, then click Save.

Example Access Plan configuration:

Access Plans.png

Interested in Alarm.com?

Alarm.com technology is sold, installed, and serviced by licensed service providers near you.

 

Let's Get Started