Can customers restrict a secondary login to access specific devices?
Yes. Users can create secondary logins with Limited Device Access permission to restrict access to certain devices. The customer can limit login access for Remote Arming, Lock Control, Video Cameras, Garage Doors, and Access Control.
Note: Selecting which devices the secondary user sees is only available for single system logins. Group logins cannot be granted access to devices on a per-device basis.
Page access for restricted logins
The secondary login can only access pages related to the devices they have access to.
Example: A secondary login can only see the Onboard Recording page if they have access to a video device that uses Onboard Recording.
To restrict access to specific devices:
- Log in to the Alarm.com customer website.
- Click Users.
Note: For accounts using Access Control, click User Access. - Click Manage Logins.
- In Login Name, click the desired login to change permissions for. Otherwise, create a new login. For more information about how to create a new secondary login, see Create a login for the Customer Website.
Note: Login names that are underlined can be edited. - Click to select Limited Device Access.
- Click to select the desired devices to limit access for.
- Click to select Remote Arming, then use the dropdown menu to select the desired partitions.
- Click to select Lock Control, then use the dropdown menus to select the permission level and the desired locks.
- Click to select Garage Door & Gate Control, then use the dropdown menus to select the desired garage doors or gate controllers.
- Click to select Video Cameras, then use the dropdown menu to select the desired video devices.
- Click to select Access Control, then select the type of access, permission, and desired doors.
- Click Save.