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Thumbnail Search for SVR and Onboard Timeline

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Thumbnail Search allows customers to locate key moments in video footage using the Alarm.com customer website or Alarm.com app. Customers can review up to 16 days of footage in just 10 seconds, narrowing their search to find the exact footage they need. This feature streamlines the video review process, enabling customers to efficiently identify important events and pinpoint the timing of incidents such as vandalism or inventory loss.

Compatibility requirements

Thumbnail Search is available for video recordings on the following Alarm.com Stream Video Recorders: 

  • ADC-SVR210
  • Pro Series CSVR (CSVR2000P, CSVR2008P, CSVR2016P, CSVR2108P, CSVR2116P) 

Thumbnail Search is available in the Onboard Timeline for the following SD card devices: 

  • Wi-Fi cameras
    • ADC-V515
    • ADC-V516
    • ADC-V523/523X
    • ADC-V723/723X
    • ADC-V724/724X
    • ADC-V729
    • ADC-V729AC
    • ADC-V730
  • PoE cameras 
    • ADC-VC727P
    • ADC-VC827P
    • ADC-VC847PF
    • ADC-VC838PF
    • ADC-VC728PF
    • ADC-V729P

Note: For an additional search option available for some devices, see Advanced Video Search. 

View thumbnails on the SVR or Onboard Timeline

Thumbnails can be viewed using either the Alarm.com customer website or Alarm.com app.

  1. Log in to the Alarm.com customer website. 
  2. Click Video. 
  3. Click SVR or Onboard Timeline. 
  4. Mouse over the camera cell, then click video-thumbnail search.svg. 
  5. In Thumbnail Search:
    1. Click Date to select a date/time for the desired thumbnails. 
    2. Using the dropdown menu, select the desired duration for the thumbnails (i.e., 3 minute, 25 minute, 3 hour, 24 hour, or 16 day view). 24 hours is selected by default.
    3. Click or drag the slider to change the number of thumbnails displayed. By default, the thumbnail number slider selects 16 thumbnails.
  6. When mousing over a thumbnail in the grid, zoom.png and Play forwards display. 
    • Click zoom.png to refine the interval duration by one increment.
      • The thumbnails repopulate accordingly using the timestamp of the selected thumbnail as the midpoint of the new time interval. The interval increments are 3 minutes, 25 minutes, 3 hours, 24 hours, and 16 days. 
    • Click Play forwards to go to the SVR Timeline and view footage for the selected camera at the thumbnail timestamp. 
  1. Log in to the Alarm.com app.
  2. Tap Video.
  3. Tap Camera View for the desired video device.
  4. Tap the video feed.
  5. Tap Options.
  6. Tap Thumbnail Search.
  7. In Thumbnail Search:
    1. Tap Date to select a date/time for the desired thumbnails. 
    2. Using the dropdown menu, select the desired duration for the thumbnails (i.e., 3 minute, 25 minute, 3 hour, 24 hour, or 16 day view). 24 hours is selected by default.
    3. Tap or drag the slider to change the number of thumbnails displayed. By default, the thumbnail number slider selects 16 thumbnails.
  8. When viewing thumbnails in the grid, tap the desired thumbnail to make the zoom.png and Play forwards icons appear. 
    • Tap zoom.png to refine the interval duration by one increment.
      • The thumbnails repopulate accordingly using the timestamp of the selected thumbnail as the midpoint of the new time interval. The interval increments are 3 minutes, 25 minutes, 3 hours, 24 hours, and 16 days. 
    • Tap Play forwards to go to the SVR Timeline and view footage for the selected camera at the thumbnail timestamp.  

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