How many users can view the live video stream simultaneously?
The maximum number of simultaneous viewers of a video device is determined by the series of the video device.
Note: To determine the series of the video device, read the last two numbers on the camera model (i.e., 723, 523X, 622).
Viewer definition
A viewer is anything that requests streaming video from a video device. A viewer can be a local or remote streaming request. All of the following count as individual viewers:
- A user streaming live or locally recorded footage from the video device using the Alarm.com customer website or Alarm.com app
- An SVR or CSVR streaming live video from the video device to a local display
- An SVR or CSVR recording footage from the video device
Simultaneous viewers based on video device series
| Camera series | Maximum simultaneous viewers |
|---|---|
| '10 Series | 5 |
| '20 Series | 10 |
| '21 Series | 10 |
| '22 Series | 10 |
| '23 Series | 5 |
| '24 Series | 5 |
| '25 Series | 6 |
| '26 Series | 4 |
| '36 Series | 4 |
| Pro Series | 5 |
| Prism Series | 5 |
| ADC-V729/V729AC/VC729P | 5 |
| ADC-VDB750 | 2* |
| ADC-VDB770 | 2* |
| ADC-VDB780B | 2* |
| ADC-VDB755P | 5 |
| SkyBell Doorbell Camera (ADC-VDB101/102/105/106/105x/106x) | 2 |
| ADC-V515 | 5 |
| ADC-V516 | 5 |
| ADC-V730 | 5 |
| ADC-VDB775 | 5 |
| ADC-V731B | 3 |
Note: *These video devices can support up to 2 viewers, but 1 viewer is the recommended use.
For more information about simultaneous views for the SkyBell Doorbell Camera, see How many users can view the SkyBell Doorbell Camera stream simultaneously?.