How many users can view the live video stream simultaneously?

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The maximum number of simultaneous viewers of a video device is determined by the series of the video device.

Note: To determine the series of the video device, read the last two numbers on the camera model (i.e., 723, 523X, 622).

Viewer definition

A viewer is anything that requests streaming video from a video device. A viewer can be a local or remote streaming request. All of the following count as individual viewers:

A user streaming live or locally recorded footage from the video device using the Alarm.com customer website or Alarm.com app
An SVR or CSVR streaming live video from the video device to a local display
An SVR or CSVR recording footage from the video device

Simultaneous viewers based on video device series

Camera series	Maximum simultaneous viewers
'10 Series	5
'20 Series	10
'21 Series	10
'22 Series	10
'23 Series	5
'24 Series	5
'25 Series	6
'26 Series	4
'36 Series	4
ADC-V729/V729AC/VC729P	5
Pro Series	5
ADC-VDB750	2*
ADC-VDB770	2*
ADC-VDB780B	2*
ADC-VDB755P	5
SkyBell Doorbell Camera (ADC-VDB101/102/105/106/105x/106x)	2
ADC-V515	5
ADC-V516	5
ADC-V730	5
ADC-VDB775	5
ADC-V731B	3

Note: These video devices can support up to 2 viewers, but 1 viewer is the recommended use.

For more information about simultaneous views for the SkyBell Doorbell Camera, see How many users can view the SkyBell Doorbell Camera stream simultaneously?.