General Stream Video Recorder Information

Topics

Data sheets

Installation guides

User guides

• Commercial SVR Networking Recommendations♦ Use hardwired cameras with CSVRs whenever possible. Wi-Fi camera connections are supported, but not recommended ♦ If using Wi-Fi cameras with a CSVR, use an ADC-SG130 or dedicated Access Point connected to a dedicated switch ♦ If the CSVR has an integrated network switch, use the integrated switch instead of a separate switch ♦ The ADC-CSVR126 and ADC-CSVR2000P do not have an integrated network switch

• Export saved video from an SVR/CSVRClips of saved recordings from an Alarm.com Stream Video Recorder can be downloaded locally or uploaded to the Alarm.com cloud using the Customer website.

• How much video can be stored on Alarm.com SVRs?This page is a Stream Video Recorder (SVR) storage calculator. Find out how many hours of footage a user can store on the SVR based on the number of cameras connected to the SVR.

• Run a hard drive check on a Stream Video Recorder (SVR)The Drive Care feature allows users to run a diagnostic to check for hard drive issues using the Customer website.

• Stream SVR recordings using the SVR Timeline with Smart View

How-to troubleshooting guides

• The SVR does not format its hard driveThis article explains how to troubleshoot a Stream Video Recorder (SVR) hard drive that does not format during enrollment. An SVR must format its hard drive before it can record video. The steps include verifying that the SVR firmware is up to date, using the Customer website to access Drive Management and reformat or reseat the hard drive, and trying a different drive slot if available. If formatting still fails, the process involves deleting the SVR from the account, performing a factory reset

Frequently asked questions

• Can Alarm.com doorbell cameras be associated to SVR/CSVRs?Only the Alarm.com PoE Video Door Station (ADC-VDB755P) can be associated to Alarm.com SVR/CSVRs.

• Can an SVR and video device communicate over different networks?

• Can an SVR hard drive be configured as a backup?

• Can an SVR/CSVR continue to record without an internet connection?

• Can specific cameras be hidden from local live video on an SVR?

• Can the resolution or frame rate of the SVR recordings be changed?

• Can the SVR Timeline be viewed if the SVR does not have an internet connection?

• Does deleting a video device remove its footage from an SVR?

• Does local SVR playback from an HDMI or VGA cable time out?

• How do Alarm.com video devices communicate with the SVR?

• How does the SVR handle recording gaps?The Stream Video Recorder (SVR) continues to play through gaps in recording but displays an error message indicating that the video device was not recording.

• How is the SVR different from a network video recorder (NVR)?The primary difference is that the Stream Video Recorder (SVR) can stream its recorded footage to the customer account.

• How many SVRs can record footage from a single video device?A video device can only have one SVR (Stream Video Recorder) recording schedule at a time.

• What Access Control events appear in the SVR Timeline?

• What are the differences between the SVR/CSVR models?

• What DHCP range do Alarm.com Stream Video Recorders use?

• What do the various colors on the SVR Timeline indicate?

Videos

Training