Enroll, delete, or reset a Baldwin Keyless Entry Deadbolt (8252/8285)
Z-Wave locks use encrypted communication over Z-Wave, meaning their communication is completely secure. With this added security, the lock and the controller must use additional Z-Wave commands to enroll and communicate. With each additional command sent, the probability of a communication breakdown increases.
For information about hardware installation, see Baldwin Keyless Entry Deadbolt (8252/8285) - Installation Guide.
Important: Do not add or delete user codes locally to or from the lock. Only use the Alarm.com web interface for user code management.
To mitigate the chances of enrollment failure for locks, complete the following during installation.
To enroll a Baldwin Keyless Entry Deadbolt (8252/8285) into a Z-Wave network:
- Place the Z-Wave controller into Add Mode.
- Press the A button on the lock one time to pair it to the Z-Wave Controller.
To delete a Baldwin Keyless Entry Deadbolt (8252/8285) from a Z-Wave network:
- Place the Z-Wave controller into Delete Mode.
- Press the A button one time on the lock to delete it from the Z-Wave Controller.
To reset a Baldwin Keyless Entry Deadbolt (8252/8285):
- Remove the battery pack from the lock.
- Press and hold the Program button while re-inserting the battery pack. Continue holding the button for 30 seconds until the lock beeps and the status LED flashes red.
- Press the Program button again.
- After 20 seconds, the status LED will flash green, and the lock will beep once to indicate it has been reset.
- Perform the door-handing process again.