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Download Access Control users in bulk

Customer Notice: If you do not see the options outlined on this page, you may not have the required service package settings to complete this action.

Please contact your service provider for more information.

A list of Access Control users can be downloaded as a CSV file using the Alarm.com customer website. This allows customers to easily sync with external systems, as well as edit multiple users at once before re-uploading the file.

For information about how to add Access Control users in bulk, see Add Access Control users in bulk.

To download Access Control users in bulk:

  1. Log in to the Alarm.com customer website.
  2. Click User Access.
  3. Click Users.
  4. Click to expand More.
  5. Click Bulk User Management.
  6. Click Download Users.
  7. Click Download.
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