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Knowledge Base

What does my camera's LED light mean?

The LED on Alarm.com video cameras indicates the current status of the camera and is a useful diagnostic tool.

For further troubleshooting, contact your service provider. 

Alarm.com video camera LED definitions

LED pattern

Description

Solid red

LED solid red.svg

Powering up or disconnected from network

Blinking white

LED blinking white.svg

Access Point mode

Blinking blue

LED blinking blue.svg

WPS mode (ADC-V720W indicates WPS mode with a rapid blinking green light)

Solid blue

LED solid blue.svg

Privacy mode (Hold WPS button for ~1 second to turn off Privacy mode)

Blinking green

LED blinking green.svg

Locally connected to router, but not internet. If this status persists, reboot the router and camera. 

Solid green

LED solid green.svg

Successfully connected to the internet

Blinking red and green

LED alternating red green.svg

Factory resetting or incorrect password

ADC-VDB780B 

The Alarm.com Wireless Video Doorbell (ADC-VDB780B) LED statuses differ from other Alarm.com video devices.

Mode description Top LED Behavior Button LED behavior

Charging

The battery pack is plugged in and charging.

Solid orange

LED solid orange.svg

On button press

Solid green =
>75% charged

LED solid green.svg

Solid yellow =
75%-20% charged

LED solid amber.svg

Alternating red and blue = <20% charged

LED alternating red blue.svg

Fully charged

The battery pack is fully charged.

Solid green

LED solid green.svg

On button press, solid green

LED solid green.svg

Failure charging

The battery pack stopped charging because the device was plugged in too long. This may signal that there is an issue with your battery pack. Remove the charging cabled and re-attempt charging after an hour. If you see the same behavior, please contact your provider.

Alternating orange and green

LED alternating orange green.svg

Alternating red and white

LED_Alternating_Red_White.svg

Operational temperature range for charging exceeded

The battery pack's internal temperature is either too hot or too cold. Please charge the battery pack in a room-temperature environment.

Solid green or solid orange

LED solid green.svg

LED solid orange.svg

Alternating red and yellow

LED alternating red amber.svg

or

Alternating red and white

LED_Alternating_Red_White.svg

 

 

 

2GIG HD-100 LED definitions

Because the HD-100 is a third-party device, its LEDs differ from Alarm.com video cameras.

LED pattern 

Description

Blinking yellow

LED blinking amber.svg

WPS mode

Solid yellow

LED solid amber.svg

Powering up

Fast blinking red 

LED_Double-Blinking_Red.svg

Needs IP Address (DHCP)

Blinking red and green

LED alternating red green.svg

Mode selection

Blinking green

LED blinking green.svg

Downloading/Installing update

Slow blinking red

LED blinking red.svg

Disconnected from network

Solid green

LED solid green.svg

Connected

 

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