Request a video device's wireless signal strength

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Video device wireless signal strength can be checked remotely at any time using the Alarm.com customer website. It is generally recommended for video devices to have at least 66% wireless signal strength.

To request a video device's Wi-Fi signal strength:

Log into the Alarm.com customer website.
Click Video.
Click Settings.
Using the Video Device dropdown menu, select the desired video device.
Click Video Device Info.
In Normalized Wireless Signal Strength, click to display the video device's Wi-Fi signal strength.