Remove a video device
Most Alarm.com video devices (e.g., cameras, Video Servers, SVRs, etc.) can be removed from an account using the Alarm.com app or Alarm.com customer website.
Note: Saved clips from the video device are still available on the Alarm.com app and Alarm.com customer website.
Remove a video device from an account
Caution: Once the device is removed, all recording rules associated with the video device will be removed from the account.
All footage from the video device will also removed from the SVR's hard drive.
To remove a video device using the Alarm.com app:
- Log into the Alarm.com app.
- Tap
. - Tap Manage Devices.
- Tap
next to the desired video device. - In Actions, tap
. - Tap Delete.
To remove a video device using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Settings.
- Click Manage Devices.
- Click next to the desired video device.
- Click Remove Device.
- Click Remove.
For information about re-adding devices to an account, see Manage Devices.