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Reconnect a SkyBell Doorbell Camera if the wireless network or router changes

You can only configure the SkyBell Doorbell Camera's Wi-Fi network setting during device enrollment. Whenever the router's wireless network information is changed, the Doorbell Camera needs to be re-enrolled.

To connect a SkyBell Doorbell Camera to a new Wi-Fi network:

Important: A SkyBell Doorbell Camera can only be re-enrolled using the app. 

  1. Put the doorbell camera into access point (AP) mode by pressing and holding the button on the doorbell camera for 1 minute until the LED starts flashing green.
  2. Wait for the doorbell camera's LED to flash alternating red and green.
  3. Log into the app.
  4. Tap Doorbell Camera.
  5. Tap Settings.
  6. Tap Add Another Camera.
    Note: If you do not see this option, the doorbell camera must be removed from the account before it can be enrolled again. Contact your service provider for further assistance.
  7. Follow the on-screen instructions to complete the doorbell camera configuration using the new wireless information.

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