Reconnect a SkyBell Doorbell Camera if the wireless network or router changes
You can only configure the SkyBell Doorbell Camera's Wi-Fi network setting during device enrollment. Whenever the router's wireless network information is changed, the Doorbell Camera needs to be re-enrolled.
To connect a SkyBell Doorbell Camera to a new Wi-Fi network:
Important: A SkyBell Doorbell Camera can only be re-enrolled using the Alarm.com app.
- Put the doorbell camera into access point (AP) mode by pressing and holding the button on the doorbell camera for 1 minute until the LED starts flashing green.
- Wait for the doorbell camera's LED to flash alternating red and green.
- Log into the Alarm.com app.
- Tap Doorbell Camera.
- Tap
. - Tap Add Another Camera.
Note: If you do not see this option, the doorbell camera must be removed from the account before it can be enrolled again. Contact your service provider for further assistance. - Follow the on-screen instructions to complete the doorbell camera configuration using the new wireless information.