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Knowledge Base

View continuously recorded video using Smart View

Stream footage recorded using a Stream Video Recorder (SVR) or an Onboard Recording rule at any time using Smart View. Playback is available using the customer website or app.

To access Smart View

  1. Log into the app.
  2. Tap Menu.
  3. Tap Video.
  4. Tap 24/7 or SVR.
  5. Tap Video.
  1. Log into the customer website.
  2. Click Video.
  3. Click Onboard 24/7 Timeline or SVR Timeline.
  4. Using the video device dropdown menu, select the desired device to play back.
  5. Click icn-circle-play.svg to stream the device's recorded video.

Smart View timeline bar.png


Basic controls
  • Play  play footage.
  •  skip forward 30 seconds (unavailable when viewing SVR footage using the app).
  •  skip backward 30 seconds (unavailable when viewing SVR footage using the app).
  • 1x refers to the currently selected playback speed.
  • Date choose a specific playback date.
  • Use the digital zoom feature to look more closely at the playback. For more information about the digital zoom feature, see the Digital Zoom section in View live video.
Timeline scale controls
  • HOUR and DAY buttons are available to adjust the timeline scale using the customer website.
  • 1h (hour), 1d (day), and 1w (week) options are available for SVR footage playback using the app.
  • Details skip ahead by the current timeline scale.
  • Collapse skip back by the current timeline scale.

Additional features available using the customer website

Hotkey navigation
Timeline event filters
  1. If the Activity pane is closed, click Healthcheck.svg.
  2. Click Filter.
  3. Using the available dropdown menus, select the desired event filters.
  4. Click Apply.
Smart View activity filter.png
Expand and collapse concurrent timelines
  • Click icn-timeline-expand.svg to view only one camera's timeline bar
  • Click icn-timeline-collapse.svg to view all selected camera timelines at once. 
Download save clip from the Onboard Recordings
  1. Log into the customer website.
  2. Click Video.
  3. Click Onboard Recordings.
  4. Using the camera selection dropdown menu, select the desired device.
  5. Click Download.
  6. In the Download Video pop-up window, choose the day, start time, and a duration of up to 15 minutes.

  7. Click Download.
  8. Click Ok.
  9. The requested clip will begin downloading to the computer being used.

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