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Associate a security device to a continuously recording camera

Linked Devices are devices that were recently used to log into your account. For more information, see What is Two Factor Authentication?.

Linked Systems allows you to switch between logins on your account easily. For more information, see How can multiple account systems be linked?.

Associate a supported security device to a continuously recording video camera to find relevant recordings quickly. Go directly from an event triggered by the security device on the Activity page to the relevant footage from the camera.

To record an on-demand clip based on sensor activity from a video device that does not have continuous recording, see Create/edit a Sensor Open/Closed recording rule.

Supported security devices

  • Sensors (e.g., intrusion, contact, or motion sensors)
  • Smart locks
  • Garage doors
  • Access Control 

To associate a security device to a camera

  1. Log into the customer website.
  2. Click Settings.
  3. Click Manage Devices.
  4. Click More next to the desired security device.

    Associated Devices Selection.png
  5. Click Associated Devices.
  6. Click to select up to four cameras.

    Camera selection.png
  7. Click Unselected favorite next to a camera to make it the primary camera for that security device.
  8. Click Save.

Find relevant video directly from the Activity page

  1. Log into the app.
  2. Tap Health check.
  3. Tap Filter.
  4. In Filters, tap to select Recent Activity or a desired date range.
  5. Tap to select Video Clips
  6. Tap Apply.
  7. Once the video clips have been filtered, tap the desired video to view its related footage.
    Note: ​​​​If there is more than one clip associated with an event, tap to expand the event. Then tap the desired clip to view the related footage. 
  1. Log into the customer website.
  2. Click Activity.
  3. Click Video on the desired event to view its related footage.
    • If the security device has more than one camera associated, select the desired camera from the dropdown list.

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