Skip to main content
Knowledge Base

Connect a Google Nest Thermostat to your account

Google Nest Thermostats are Wi-Fi thermostats that can be connected to your subscriber account. Any questions about installing these thermostats, adding the thermostats onto a Google account, or features not available through your subscriber account on the Nest Thermostats should be directed to Google.

Important: All thermostat schedules must be configured using the Google Nest platform. It is a basic integration that only allows control of the target temperature, thermostat mode, and fan mode. It does not support any additional rule-based automation, website-programmed thermostat or fan schedules, battery level reporting, or advanced configuration setting.

Connect your subscriber account with an existing Google account

The primary Google login credentials must be used to integrate a Google account with your subscriber account.

Note: Works with Nest customers who have not yet migrated over to a Google Account must migrate to retain their Nest integration with For information about this process, see Migrate a Works with Nest account to a Google account.

To add a Google Nest Thermostat using the subscriber customer website:

Note: If you are unable to add a Google Nest Thermostat, contact your service provider.

  1. Log into the customer website.
  2. Click Settings.
  3. Click Manage Devices.

    Manage Devices.PNG
  4. Click Add Device.
  5. Click Thermostat.

    Click Thermostat
  6. Click Google Nest Thermostat.

    Click Google Nest Thermostat.png
  7. Click Begin Installation.

    Click Begin Installation.png
  8. Enter the primary Google account login information.
    Note: Google Nest accounts allow multiple user logins. If the primary Google login is not used, the message You can only connect with Nest to homes owned by you appears.
  9. After authorization is complete, allow a couple of minutes for initialization before use in the app. The Nest Thermostat can be renamed using the Nest platform if desired.

Thermostat features available through your subscriber account

You can now control the Google Nest Thermostat through your subscriber app or customer website for an integrated connected home experience. The Nest app still functions as before.

Features available with Nest Integration:
  • Current target temperature control
  • Current mode control (Heat, Cool)
  • Scene thermostat control including:
    • Temperature control
    • Mode control
Nest Eco Mode display on the app and customer website:

Locally, the Nest Thermostat automatically switches to Eco mode after it senses that nobody is home. This feature is not supported through your subscriber app and customer website. When a Nest Thermostat is in Eco mode, it is shown as Off on the subscriber app and customer website.

To exit Eco mode, change the thermostat’s mode to Heat, Cool, or Auto. Eco Mode cannot be selected from your subscriber app and customer website.

Legal attribution

Google and Google Nest Thermostat are trademarks of Google LLC.

Interested in technology is sold, installed, and serviced by licensed service providers near you.


Let's Get Started