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Create/edit a group silent alarm reported notification

A silent alarm reported notification can notify users if a silent alarm has been reported by an employee at any of the properties in the group.

To create/edit a group silent alarm reported using the customer website: 

  1. Log into the customer website.
  2. Using the Locations dropdown menu, select the desired group.
  3. Click Notifications.
  4. To edit the notification, click Edit for the silent alarm reported notification.
  5. If the notification has not been created:
    1. Click New Notification.
    2. Click Business.
    3. Click Silent alarm reported.
  6. Enter the desired name for the notification rule.
  7. In When Alarm of type, click to select Silent.
  8. Using the Is reported by dropdown menu, select Any Sensor or Specific Sensor to receive reports from a specific sensor.
    Note: Do not choose to send a Duress Panic SMS or push notification to a potential Duress Code user.
  9. In Recipients, click Add to choose notification recipients.
  10. Click the entries in the Address Book that are to be notified, or click New to add a new address book entry.
  11. Click Close.
  12. Verify the notification is configured with the correct settings.
  13. Click Save.

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