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Change the name of an Enterprise group

The name of an Enterprise group can be changed anytime using the Alarm.com customer website.

To change the name of an Enterprise group using the Alarm.com customer website:

  1. Log in to the Alarm.com customer website.
  2. Verify the Enterprise name is selected, and not a location name. When the Enterprise group is selected, a Locations option shows in the menu instead of Home
    • If a location is selected, use the dropdown menu to select the Enterprise group. Enterprise groups have Group property next to the Enterprise name, whereas locations will have icn-enterprise-open.svg for commercial accounts or Single property for residential accounts next to the location name.
    • If the option to select an Enterprise group is not showing, verify the login being used has access to the Enterprise group. 
  3. Click Manage Groups.
  4. Click Edit next to the desired Enterprise group.
  5. Enter the new name, then click Done.