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Knowledge Base

Add an existing login to a location management group

To add an existing login to a location management group using the Alarm.com customer website:

  1. Log into the Alarm.com customer website.
  2. Using the locations dropdown menu, select the desired group.
  3. Click Users.
  4. Click Manage Logins.
  5. Click Add Group Login.
  6. Select Enter Login and email of an existing login.
  7. Click Next.
  8. In the Login Name field, enter the user's login name.
  9. In the Email Address field, enter the user's email address.
  10. Using the Role dropdown menu, select the desired permission for the login.
  11. In Group Access, click Select Groups.
  12. In Select Groups, select the desired groups, then click Select.
  13. Click Save.

For more information about adding logins to a group, see Create a new group login.

Additional resources

 

Notice: The process described below is in Limited Release and is only available to certain dealers.

For more information about upcoming or newly released products and features, please see Release Notes on the Partner Portal.

To add an existing login to a location management group using the Alarm.com customer website:

  1. Log into the Alarm.com customer website.
  2. Using the locations dropdown menu, select the desired group.
  3. Click Users.
  4. Click Manage Logins.
  5. Click Add Group Login.
  6. Click Associate Login to enter the login name and email of an existing login to allow it access to the group.
  7. In Login Name, enter the login name for the existing login.
  8. In Email Address, enter the email address for the existing login.
  9. Using the Role dropdown menu, select the desired role for the login.
  10. Select the desired permissions for the login.
  11. Click Save.

For more information about adding logins to a group, see Create a new group login.

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