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  • https://answers.alarm.com/Customer/Website_and_App/Video/Video_Settings/Change_the_file_format_for_downloaded_video_clips
    The downloaded clip format can be changed to ensure compatibility with other devices.
  • https://answers.alarm.com/Customer/Website_and_App/Video/Video_Settings/Change_the_video_alert_format
    The file format of video alerts can be changed on the website.