Monitoring Station supported features
Smarter Monitoring. Faster Response.
Cut through complexity with easier settings management, greater context, and a full suite of response tools that keep your team efficient and ready.
Simplify Setup Directly in MobileTech
Zone Sync
Monitoring stations receive automatic updates when security sensors are added, edited, or removed in Alarm.com
Non-Intrusion Device Sync
Monitoring stations can monitor trouble conditions for cameras, lights, locks, and thermostats for added awareness.
System On/Off test
Installers can put the customer's monitoring station account in test mode.
Sensor Walk Test
Check that signals are received – sensor by sensor.
Reduce False Alarms
Smart Signal
Customers can cancel or verify alarms and send panic signals directly from the app.
Emergency Contact Management
Customers can view and update the contact information shared with the monitoring station.
Customer System On/Off Test
Customers can put their monitoring station account in test mode from the mobile app.
Verbal Passcodes
Let customers update passcodes easily—no back-and-forth required.
User Code Sync
Automatically sync user codes with the monitoring station.
Faster, More Informed Response
Better Visibility for Customers
Customers (and Alarm.com service providers) receive a full history of activity, including actions taken by the monitoring station operators during event response.
Live Customer Feedback
Customers can actively participate in event assessment by canceling or verifying alarms in the Alarm.com mobile app.
Visual Verification and Remote Video Monitoring
View live video during events, engage on-site individuals, and assess situations instantly.
Talk down through compatible cameras to deter threats and guide response.
