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Knowledge Base

Manage Login Information using the Customer app

Customers are able to manage their Login Information from anywhere and can link multiple systems to a single account for quick access using the same login and password using the Alarm.com app.

To manage Login Information:

  1. Log in to the Alarm.com app.
  2. Tap icn-menu.svg.
  3. Tap Login Information.

Frequently asked questions

Which Login Information settings can be modified using the Alarm.com app?
  • Change passwords
  • Change security questions
  • Enable Two-Factor Authentication
  • Change login names
  • Update email addresses
  • Link systems from multiple properties together under the same login (i.e., Multi-System Access)
Are Two-Factor Authentication and Multi-System Access enabled by default with app updates?

No. Service providers will be required to ask their Alarm.com account representatives to enable the ability for customers to change Two-Factor Authentication and Multi-System Access settings.

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