How to download the Alarm.com app
The Alarm.com Alarm.com app is downloaded and installed like any other app for mobile devices.
Note: If the Alarm.com Alarm.com app cannot be found in the App Store or Play Store, verify the device is compatible. For more information about device compatibility, see Alarm.com Alarm.com app - Device compatibility.
Download the Alarm.com app
To download the Alarm.com app on Android:
- Go to the Play Store.
- Tap the search option.
- Enter Alarm.com, then tap search.
- Download the Alarm.com app. It is a gray/silver icon with the Alarm.com logo on it.
To download the Alarm.com app on iOS:
- Go to the App Store.
- Tap the search option.
- Enter Alarm.com, then tap search.
- Download the Alarm.com app. It is a gray/silver icon with the Alarm.com logo on it.
Alarm.com app troubleshooting
There are a variety of factors that can prevent an app from downloading properly.
Note: The troubleshooting process may vary based on the device and version.
Android
- Verify the device has an active internet connection.
- Verify current downloads and updates.
- Additional downloads or updates that are in progress can be paused.
- Verify storage space.
- Unused apps can be uninstalled to increase available storage space.
Important: The Alarm.com Alarm.com app must be installed on the Android device's internal storage. It cannot be stored on an SD card.
- Unused apps can be uninstalled to increase available storage space.
- Restart the device.
- Download the Alarm.com app through the browser.
- Clear Google Play Store app cache and data.
Caution: Clearing data will delete the Google Play Store's saved data (e.g., files, settings, accounts, databases, etc.). - Clear Play Services and Download the Manager app cache and data.
Caution: Clearing data will delete the Google Play service's data (e.g., files, settings, accounts, databases, etc.). - Verify available system updates.
- Log out and back into the Google account.
- Uninstall and reinstall Google Play Store updates.
- Contact the device manufacturer for additional assistance.
iOS
- Verify the device has an active internet connection.
- Verify current downloads and updates.
- Additional downloads or updates that are in progress can be paused.
- Verify storage space.
- Unused apps can be uninstalled to increase available storage space.
- Pause and resume the Alarm.com Alarm.com app installation.
- Restart the device.
- Log out and back into the App Store.
- Verify available system updates.
- Reset device settings.
Caution: Verify there is a backup before resetting the device as this step will reset settings. - Contact the device manufacturer for additional assistance.