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Connected Fleet Overview

Connected Fleet is a cloud-based fleet management solution that helps businesses manage fleet maintenance needs, evaluate driving behaviors, and track vehicle locations in real-time with the Connected Fleet Enterprise and Single-System Dashboards. With a capacity of 100 vehicles per business location, Connected Fleet can scale as needed to ensure you always see essential data about your vehicles.

Features

  • An OBD-II (On-Board Diagnostic) device integrates with Alarm.com's platform to provide greater security and insights into how employees are using company vehicles at all times. For more information about compatible devices, see Connected Car.
  • A real-time dashboard to see exactly where vehicles are at any given time.
  • Fleet usage, driving behavior, and maintenance reports will give business owners insights to how their resources are being utilized when it comes to their employees and fleet.
  • Vehicle diagnostics and actionable alerts are sent to the user in order to give the small business owner piece of mind that they aren't missing important information related to their fleet.
  • View vehicle address for completed trips on the Alarm.com customer website and Fleet Trip reports.
    • GPS coordinates are displayed if there is no address nearby or the address can't be resolved.

Requirements

  • At least one Alarm.com Car Connector device 
  • The Connected Fleet service package option must be selected

Connected Fleet dashboards

Three main Connected Fleet dashboards allow for quick viewing of desired Connected Fleet information.

  • The Connected Fleet Summary dashboard provides real-time visibility into the status of enrolled vehicles for an individual system. 
  • The Connected Fleet Trip History dashboard provides a historical view of past trips for an individual system.
  • The Connected Fleet dashboard at the Enterprise level provides a status overview for all vehicles within the Connected Fleet, organized by location.
View a Connected Fleet dashboard
  1. Log in to the Alarm.com customer website.
  2. Click Fleet.

Connected Fleet Summary Dashboard

Use the Vehicles section to view information about each vehicle and track its location on the map in real time.

  1. Log in to the Alarm.com customer website.
  2. Click Fleet.
  3. In Fleet, click Trip History.

Trip History Dashboard

View previous trips and find more details about individual trips through the Trip History page.

  1. Log in to the Alarm.com customer website.
  2. Click Locations
  3. In Locations, click Fleet.

Connected Fleet Enterprise Dashboard

Use the Dashboard to view information about all vehicles in the Enterprise group at once. 

Connected Fleet notifications

Notifications can be created for either all vehicles enrolled to Alarm.com, or individual vehicles.

Create a vehicle notification
  1. Log in to the Alarm.com customer website.
  2. Click Fleet.
  3. In Fleet, click Notifications
  4. Click icn-edit.svg next to the desired car notification: 
     
    Note: If the notification is not created yet, click New Notification and then click Vehicles and select the specific notification to create.
     
    • Car Event Alert - The device detects a low battery, low responsiveness from the car connector, the car connector becomes plugged/unplugged, a diagnostic issue, or low fuel
       
      Note: Low Fuel is only available for supported car models.
       
    • Car Unexpected Movement Alarm - The device detects movement of the car when the engine is turned off.
    • Driver Behavior Alerts - The device detects excessive speed, hard acceleration, or sudden braking.
    • Trip Started/Ended Alert - The device detects the car has been turned on/off. 
    • Car Reminder Alert - The car has a document that is about to expire.
  5. In Send a reminder when these cars, click to select either Any car or Specific car.
     
    Note: If Specific car is selected, click to select the desired car(s) for the notification.
     
  6. Configure the notification as desired.
  7. In Recipients, click Add to select which contacts receive the notification. 
  8. Click to select the entries in the Address Book to be notified.
    • If a contact is not listed:
      1. Click New to add a new Address Book entry.
      2. Enter the new contact's information, then click Add Contact
    • To remove recipients, click Delete to remove the desired notification recipient. 
  9. Click Close.
  10. Verify the notification is configured with the desired settings.
  11. Click Save.

For more information about creating a notification, see Create a system event notification

  1. Log in to the Alarm.com customer website.
  2. While the Enterprise group is selected, click Notifications
  3. Click icn-edit.svg next to the desired car notification: 
     
    Note: If the notification is not created yet, click New Notification and then click Vehicles and select the specific notification to create.
     
    • Car Event Alert - The device detects a low battery, low responsiveness from the car connector, the car connector becomes plugged/unplugged, a diagnostic issue, or low fuel
       
      Note: Low Fuel is only available for supported car models.
       
    • Car Unexpected Movement Alarm - The device detects movement of the car when the engine is turned off.
    • Driver Behavior Alerts - The device detects excessive speed, hard acceleration, or sudden braking.
    • Trip Started/Ended Alert - The device detects the car has been turned on/off.
    • Car Reminder Alert - The car has a document that is about to expire.
  4. In Send a reminder when these cars, click to select either Any car or Specific car.
     
    Note: If Specific car is selected, click to select the desired car(s) for the notification.
     
  5. Configure the notification as desired.
  6. In Recipients, click Add to select which contacts receive the notification. 
  7. Click to select the entries in the Address Book to be notified.
    • If a contact is not listed:
      1. Click New to add a new Address Book entry.
      2. Enter the new contact's information, then click Add Contact
    • To remove recipients, click Delete to remove the desired notification recipient. 
  8. Click Close.
  9. Verify the notification is configured with the desired settings.
  10. Click Save.
  1. Log in to the Alarm.com app.
  2. Tap Menu.
  3. Tap Notifications.
  4. Tap Settings.
  5. TapAdd.
  6. Tap to expand Use A Template.
  7. In Cars, tap to select the desired notification:
    • Car Event Alert - The device detects a low battery, low responsiveness from the car connector, the car connector becomes plugged/unplugged, a diagnostic issue, or low fuel
       
      Note: Low Fuel is only available for supported car models.
       
    • Car Unexpected Movement Alarm - The device detects movement of the car when the engine is turned off.
    • Driver Behavior Alerts - The device detects excessive speed, hard acceleration, or sudden braking.
    • Trip Started/Ended Alert - The device detects the car has been turned on/off. 
    • Car Reminder Alert - The car has a document that is about to expire.
  8. In Send a reminder when these cars, tap to select either Any car or Specific car.
     
    Note: If Specific car is selected, tap to select the desired car(s) for the notification.
     
  9. Configure the notification as desired.
  10. In Recipients, tap Add to select which contacts receive the notification. 
  11. Tap to select the entries in the Address Book to be notified, then tap Close
    • If a contact is not listed:
      1. Tap Add Contact to add a new Address Book entry.
      2. Enter the new contact's information, then tap Add Contact
    • To remove recipients, tap Delete to remove the desired notification recipient. 
  12. Verify the notification is configured with the desired settings.
  13. Tap Save.

Fleet Trip Reports

Fleet Trip Reports can provide insight into the activity of vehicles daily, weekly, and monthly. 

Create a Connected Fleet report
  1. Log in to the Alarm.com customer website.
  2. Click Fleet.
  3. In Fleet, click Reports.
  4. Click New Report.
  5. Click Fleet Trip Report.
  6. In Report Name, enter the desired name for the report.
  7. In Timeframe, click the time period to be viewed.
  8. To choose recipients, click the Add button.
  9. Click the entries in the Address book that are to be notified, or click the New button to add a new Address Book entry.
  10. Click Close.
  11. Verify the report is configured with the correct settings.
  12. Click Save.
  1. Log in to the Alarm.com customer website.
  2. While the Enterprise group is selected, click Activity
  3. Click Reports.
  4. Click New Report.
  5. Click Fleet Trip Report.
  6. In Report Name, enter the desired name for the report.
  7. In Timeframe, click the time period to be viewed.
  8. To choose recipients, click the Add button.
  9. Click the entries in the Address book that are to be notified, or click the New button to add a new Address Book entry.
  10. Click Close.
  11. Verify the report is configured with the correct settings.
  12. Click Save.
  1. Log in to the Alarm.com app.
  2. Tap icn-menu.svg.
  3. Tap Reports.
  4. Tap Add.
  5. Tap Fleet Trip Report.
  6. In Report Name, enter the desired name for the report.
  7. In Timeframe, tap the time period to be viewed.
  8. Select the desired recipients.
  9. Verify the report is configured with the correct settings.
  10. Tap Save.

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