View the battery level of a video doorbell
The current battery level of a video doorbell can be viewed as a percentage using the Alarm.com app or Alarm.com customer website.
To view the battery level of a video doorbell:
To view the battery level of a video doorbell using the Alarm.com app:
- Log in to the Alarm.com app.
- Tap Doorbell Camera.
- Tap
. - If there are multiple doorbell cameras on the account, tap the desired device.
- In Battery Level, the battery level appears as a percentage. Tap
to update the number.
To view the battery level of a video doorbell using the Alarm.com customer website:
- Log in to the Alarm.com customer website.
- Click Video.
- Click Settings.
- Using the Video Device dropdown menu, select the desired device.
- Click Video Device Info.
- In Battery Level, the battery level appears as a percentage. Click to update the number.
ADC-VDB780B battery level indicators
In app versions 5.3+, users are now informed if their ADC-VDB780B battery has any active issues such as:
- Depleted Battery
- Critical Low Battery
(less than 10%) - Low Battery
(less than 20%) - Low Temperature
(less than 5ºF) - High Temperature
(greater than 131ºF)
Note: The ADC-VDB780B batteries tend to deplete faster than normal at lower temperatures. Advise users prematurely that they need to charge their battery when in the Low Battery and Low Temperature Alert state (less than 20% and less than 32ºF).
The battery status indicator icon is displayed across all video streaming interfaces within the Alarm.com app, except for the Multi-Video Feed Grid View, Siri Shortcuts, and TV interfaces. Additionally, the battery indicator is visible in the ADC-VDB780B video settings within the Alarm.com app.
Tapping on the battery indicator icon will display an informative message and guidance within an action sheet for each unique status. Within the action sheet, users are shown a Go To Settings button that takes them directly to their ADC-VDB780B video settings. This displays their specific battery percentage and an embedded trouble condition screen with a link to a knowledge base article to resolve their respective issue/trouble condition.
Note: Push notifications send when any ADC-VDB780B trouble condition arises, and tapping on these push notifications will direct to the appropriate trouble condition mobile web view.