Create temperature notifications for video devices
You can receive notifications when a compatible video device's internal temperature nears the bounds of its operational temperature range.
Compatible video devices
| Video Device | Operational temperature range |
|---|---|
| ADC-VDB780B | 3°F to 131°F (-16°C to 55°C) |
| ADC-V731B | -4°F to 113°F (-20°C to 45°C) |
Temperature notifications
Users will receive a low-temperature notification when the internal temperature of the device drops below its minimum threshold, and a high-temperature notification when the temperature exceeds the maximum threshold.
If the video device's internal temperature exceeds the minimum or maximum temperature, it will automatically turn off to prevent damage to the device. The device will automatically turn back on after its internal temperature is within the operational temperature range.
Note: This notification is enabled by default.
Cold weather performance
Low temperatures are known to reduce the capacity of lithium-ion batteries, so users in colder climates may experience shorter battery cycles. If there is a quick drop in ambient temperature the battery will deplete faster, and the device may not accurately reflect the remaining capacity. In sustained colder climates it is recommended to recharge the device more frequently.
Note: In the case of a low-temperature cutoff, it will take time for the video device's internal temperature to reach the functioning supported temperature.
For information about LED behavior during high and low temperatures, see:
Create/edit temperature notifications
Low-temperature notifications can be created and configured using the Alarm.com app and Alarm.com customer website.
Alarm.com app
- Log in to the Alarm.com app.
- Tap Notifications.
- Tap
. - Tap
, or tap an existing notification to edit. - Tap Temperature Alert (Video).
- Entered a name for the notification.
- Select the desired video device.
- In Recipients, tap Add to select which contacts receive the notification.
- In the Address Book, tap to select the recipients to notify, or tap Add Contact to add a new Address Book recipient.
- Tap Close.
- Verify the notification is configured with the correct settings.
- Tap Save.
Alarm.com customer website
- Log in to the Alarm.com customer website.
- Click Notifications.
- Click New Notification, or click
to edit an existing notification. - Click Temperature Alert (Video).
- Enter a name for the notification.
- Select the desired video device.
- In Recipients, click Add to select which contacts receive the notification.
- In the Address Book, click to select the recipients to notify, or click New Contact to add a new Address Book recipient.
- Click Close.
- Click Save.