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Change saved video resolution, image quality, or frame rate

Saved video settings can be customized for each camera and video device.

To change saved video resolution, image quality, or frame rate using the Alarm.com customer website:

  1. Log into the Alarm.com customer website.
  2. Click Video.
  3. Click Settings.
  4. Using the Video Device dropdown menu, select the desired camera.
  5. Click Saved Video.
  6. To make changes to the available settings:
    • Using the Resolution (pixels) dropdown menu, select the desired video resolution.
    • Using the Image Quality dropdown menu select the desired video image quality.
    • Using the Frame Rate dropdown menu, select the desired video frame rate.

      saved video image quality settings
       
      Note: Some settings cannot be changed on select cameras. If the setting is unavailable, it will be grayed out on the Alarm.com customer website.

      grayed out setting
       
  7. Click Save.

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