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Run a hard drive check on a Stream Video Recorder (SVR)

The Drive Care feature allows you to run a diagnostic to check for hard drive issues using the Alarm.com customer website.

Caution: This test can take several hours to complete and may interrupt the SVR's recording. Only run this if there are issues occurring with the SVR.

  1. Log into the Alarm.com customer website.
  2. Click Video.
  3. Click Settings.
  4. Using the Video Device dropdown menu, select the desired SVR.
  5. Click Drive Care.
  6. Click Run a Hard Drive Check. A progress bar will appear, and the Run a Hard Drive Check button will be replaced with a Cancel Hard Drive Check button.

    Hard Drive Check progress.png
     
  7. Once the check is finished, follow the on-screen instructions to address any issues found.

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