Enable Touchless Doorbell for the Alarm.com Video Doorbell
Touchless Doorbell for the Alarm.com Video Doorbell (ADC-VDB770) allows guests to stand in a designated area to ring the doorbell instead of touching the device.
Enable the Touchless Doorbell feature
To enable the Touchless Doorbell feature using the Alarm.com app:![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
- Log into the Alarm.com app.
- Tap Video.
- Tap
- Tap Recording Rules.
- Tap
to edit an existing ADC-VDB770 Video Analytics rule, or tap Add New Rule.
- Configure the rule as desired. For more information about Video Analytics rule configuration, see Change a camera's Video Analytics settings.
- Tap the Enable Touchless Doorbell toggle to enable Touchless Doorbell.
- Tap and drag to create an area where the guest can stand that triggers the Video Doorbell to ring.
- Using the Duration Inside Area of Interest dropdown menu, select how long the guest must stay in the zone to trigger the Video Doorbell.
- Tap Save.
To enable the Touchless Doorbell feature using the Alarm.com customer website:![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
- Log into the Alarm.com customer website.
- Click Video.
- Click Recording Rules.
- Click
to edit an existing ADC-VDB770 Video Analytics rule, or click Add New Rule.
- Configure the rule as desired. For more information about Video Analytics rule configuration, see Change a camera's Video Analytics settings.
- Click the Enable Touchless Doorbell toggle to enable Touchless Doorbell.
- Click and drag to create an area where the guest can stand that triggers the Video Doorbell to ring.
- Using the Duration Inside Area of Interest dropdown menu, select how long the guest must stay in the zone to trigger the Video Doorbell.
- Click Save.
Touchless Doorbell best practices
- The Ground Zone should be as small as possible to avoid unwanted doorbell triggers. The area should only cover where the guest must step to trigger the doorbell.
- Avoid creating the Ground Zone in areas that have higher foot traffic (e.g., the path you take to check the mail).
- It is recommended to offset the trigger area from the front door to avoid situations where a guest might press the doorbell button before the Touchless Doorbell feature is triggered.
Example: Create the Ground Zone on a portion of the bottom step of the porch instead of directly in front of the door.
Touchless Doorbell frequently asked questions
Is the Touchless Doorbell notification different from a button press notification?![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
No. The experience is meant to mirror that of a guest pressing the doorbell button, and the notifications are identical.
Can the Touchless Doorbell feature control Z-Wave lights?![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
Yes. Users can configure the Video Analytics rule, which controls the Touchless Doorbell feature, to automate their lights.
Are there any differences between a button press and a Touchless Doorbell trigger?![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
No. Triggering the Touchless Doorbell feature activates the same rule as pressing the button.
Does the Touchless Doorbell feature still trigger if the rule it is associated to is disabled?![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
No. the Recording Rule being turned off includes the Touchless Doorbell feature. It is not possible to have a Touchless Doorbell rule without an active Video Analytics rule.
Can a Touchless Doorbell rule be created without a Video Analytics rule?![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
No. A Video Analytics rule with a Ground Zone selected must be created to be able to create a Touchless Doorbell rule.
Can the button press trigger be disabled so that only the Touchless Doorbell will trigger?![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
No. Setting the Chime Type to None from the Video Device Settings page turns it off completely.
Can the Outdoor Tone be set to trigger from only a button press or only a Touchless Doorbell trigger?![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
No. Deselecting the option for Outdoor Tone from the Video Device Settings page turns it off for both types of triggers.
How often can the Touchless Doorbell be triggered in a row?![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
The Touchless Doorbell feature can only be triggered once every 10 seconds.
If a guest presses the doorbell button after triggering Touchless Doorbell, is a second chime triggered?
![icn-chevron-up.svg](https://answers.alarm.com/@api/deki/files/8555/icn-chevron-up.svg?revision=1)
Yes. If the guest presses the button after triggering the Touchless Doorbell, the chime will sound again.
Note: If a guest presses the button too many times, the indoor chime will stop ringing temporarily.
Troubleshooting
Touchless Doorbell is triggering outside the area of interest
- The Touchless Doorbell feature includes a buffer around the Ground Zone to ensure timely notifications.
- If you receive notifications when guests are too far away from the Ground Zone, decrease the size of the Ground Zone and test again.