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Create an Onboard Recording (SD card) schedule

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Use an SD card in a compatible camera to record video directly from the camera continuously and securely. No additional hardware is required. SD card recorded video can be viewed on the Alarm.com app or Alarm.com customer website.

Feature requirements

A compatible camera
  • ADC-V515 on firmware version 0.0.5.096+
  • ADC-V523/523X on firmware version 0.6.1.151+
  • ADC-V723/723X on firmware version 0.6.1.151+
  • ADC-V724/724X
  • ADC-VC727P
  • ADC-VC827P
  • ADC-VC728PF
  • ADC-VC847PF
  • ADC-VC838PF
  • ADC-V729/V729AC/VC729P

Note: The firmware for the camera is updated automatically when an Onboard Recording schedule is created for it.
A high-quality SD card designed for surveillance

1TB maximum. Supported SD card brands are as follows:

  • WD Purple micro SD cards
  • Micron Industrial Memory cards
  • SanDisk High Endurance

For assistance with getting a supported SD card, contact your service provider.
Account The account must have a compatible service package. Contact your service provider if you are not sure if your account can support SD card recording.

Create an Onboard Recording rule

Note: This rule may automatically be created during camera installation if an SD card is detected in the camera.

 
  1. Verify that the SD card is inserted into the camera.
  2. Log into the Alarm.com app.
  3. Tap Video.
  4. Tap Configure.
  5. Tap Recording Rules.
  6. Tap Local.
  7. Tap Add.
  8. Tap Onboard if there are multiple options to choose from.
  9. Using the Record from this camera dropdown menu, select the desired device.
  10. Using the Recording quality slider, select the desired quality.
  11. In Time Frame, click to select either At all times or Only during the following times.
    • If Only during the following times is selected:
      1. Tap to select the desired days to record.
      2. Using the Starting at and Ending at dropdown menus, select the time period to record in hours.
  12. For additional configuration options, click to expand Advanced Options.
    • To limit the number of days that recordings are kept:
      1. Tap the Retention Time toggle switch to enable a limit.
      2. Using the dropdown menu, select the desired number of days to limit the recordings to.
  13. Tap Save.
  1. Verify that the SD card is inserted into the camera.
  2. Log into the Alarm.com customer website.
  3. Click Video.
  4. Click Recording Rules.
  5. Click Local Recordings.
  6. Click Add New Schedule.
  7. Click Onboard.
  8. Using the Record from this camera dropdown menu, select the desired device.
  9. Using the Recording quality slider, select the desired quality.
  10. In Time Frame, click to select either At all times or Only during the following times.
    • If Only during the following times is selected:
      1. Click to select the desired days to record.
      2. Using the Starting at and Ending at dropdown menus, select the time period to record in hours.
  11. For additional configuration options, click to expand Advanced Options.
    • To limit the number of days that recordings are kept:
      1. Click the Retention Time toggle switch to enable a limit.
      2. Using the dropdown menu, select the desired number of days to limit the recordings to.
  12. Click Save.

For more information about how to view SD card recorded video, see View saved SD card video from a camera.

Automatically created Onboard Recording schedules

Onboard Recording schedules will be automatically created if the camera was installed within the last 12 hours and has a new SD card inserted. When the 24/7 Onboard Recording schedule is created, the primary account holder will be notified by email. 

If the schedule is not created on the first attempt, make sure to:

  1. Verify the SD card is a supported model.
  2. Verify the SD card is brand new.
  3. Remove and reinsert the card within 12 hours of the camera installation to reinitiate the process.  

Note: If the Onboard Recording schedule is not created automatically after these steps, you must manually create the rule. 

View SD card information

To verify the SD card was properly inserted, the SD card information can be reviewed using the Alarm.com app and Alarm.com customer website.

  1. Log into the Alarm.com app.
  2. Tap Video.
  3. Tap Configure.
  4. Tap to select the desired device.
  5. Tap Video.
  6. Tap SD Card Info.
  7. In Status, review the information to verify the SD card was inserted properly and the card was detected by the device.
  1. Log into the Alarm.com customer website.
  2. Click Video.
  3. Click Settings.
  4. Using the Video Device dropdown menu, select the desired device.
  5. Click SD Card Information.

 

 

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  2. Tags
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