Two-Way Audio is designed so that only one channel (i.e., incoming audio from the camera to the mobile device or outgoing audio from the mobile device to the camera) is used at a time, similar to a two-way radio/walkie-talkie.
This feature is available for accounts with Two-Way Audio and a compatible camera.
To talk/listen using the Alarm.com app:
Log into the Alarm.com app.
Swipe to select the desired video device.
Tap .
Press and hold to speak through the video device.
Release to listen.
To talk/listen using the Alarm.com app while in full screen:
Log into the Alarm.com app.
Tap Video.
Tap on the desired video device.
Tap .
Press and hold to speak through the video device.
Release to listen.
To talk/listen using the Alarm.com customer website:
Log into the Alarm.com customer website.
Click Video.
Click Live View.
Click and hold , or press and hold the spacebar.
Release to listen.
Note: Two-way Audio is available through the Alarm.com customer website in both Single Camera and Multi-Camera view.