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Knowledge Base

Delete a Geo-Device

A Geo-Device is a geographically aware iPhone or Android device that can be configured to automate home settings and initiate additional notifications based on the location of the Geo-Device relative to your home, office, or other location.

To turn off a Geo-Device using the Alarm.com app:

Note: Completely removing a Geo-Devices from an account can only be done using the Alarm.com customer website. 

  1. Log into the Alarm.com app.
  2. Tap Menu.
  3. Tap Places.
  4. Tap the Places toggle switch to the left position. This indicates that all Places are successfully disabled for this device.

To delete a Geo-Device using the Alarm.com customer website:

  1. Log into the Alarm.com customer website.
  2. Click Settings.
  3. Click Places.
  4. Click the Geo-Device to be deleted.
  5. Click Delete.

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  6. Click Ok.

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