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Add a new Geo-Device

A Geo-Device is a geographically aware mobile device that can be configured to automate home settings and initiate additional notifications based on the location of the Geo-Device relative to your home, office, or other location. 

Enabling Geo-Services in the app will add the mobile device to the customer website as a Geo-Device.

To enable Location Services using the app:

Note: If multiple mobile devices are to be used for Places rules, use the following steps for each device.

  1. Log into the app.
  2. Tap Menu.
  3. Tap App Settings.
  4. Tap Location Services.
  5. Tap the Location Services toggle switch to the ON position. This enables Location Services on your device and adds the device to the website as a Geo-Device.

Important: If unable to toggle Location Services on, you may need to enable location settings for the app in your phone settings. For more information, see Places troubleshooting guide.

Location Services.PNG

Note: The Geo-Device needs to calibrate after being enabled so it is recommended to allow the device to exit and re-enter the Geo-Fence after setup.

For more information about how to configure a Geo-Device, see Geo-Devices.

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