Create a fire-triggered unlocking automation rule
A fire-triggered unlocking rule helps you safely exit your home in an emergency and gives first responders immediate access to the property. If you have smoke/CO sensors and at least one lock enabled on your account, this rule can automatically unlock a single door (e.g., the front or back door) when smoke or CO is detected or when the fire panic button on the security panel is pressed.
Important: This rule needs to be created and enabled manually on the Alarm.com app or Alarm.com customer website before it can begin to take effect.
Compatibility
Fire-triggered unlocking rules are compatible with most supported security panels and Z-Wave locks. For information about device compatibility, contact your service provider.
Important: If there is a manual auto-relock switch on the physical lock, verify it is switched to the off position.
Create a fire-triggered lock automation rule
Important: This rule can only be created for a single lock.
To create a fire-triggered lock automation rule using the Alarm.com app: 
- Log into the Alarm.com app.
- Tap
. - Tap Rules.
- Tap
to create a new rule. - Next to when, tap Select.
- Select Alarm, then tap Next.
- In Select Sensor, select Any Fire, Smoke, or CO Device, then tap Done.
- Tap then to select the automation device and trigger.
- Tap Lock, then tap Next.
- In Select Lock(s), select the desired lock.
- In Select Action, select Unlock, then click Done.
- Enter the desired name for the rule.
- Tap While Security Panel Is: to select the arming statuses for the rule, then tap Done.
- If desired, next to Run at all times, tap Select to edit when the rule will run.
- Tap to select At All Times for the rule will be carried out any time of day.
- Tap to select Only during the following times to determine the specific days and times the rule will be carried out.
- Tap to select the days the rule will be active.
- Using the Starting at dropdown menu, tap the start time for this rule.
- Using the Ending at dropdown menu, tap the end time for this rule.
- After selecting times for the rule to run, tap Done.
- Verify the rule is configured with the correct settings.
- Tap Save.
To create a fire-triggered lock automation rule using the Alarm.com customer website:
- Log into the Alarm.com customer website.
- Click Automation.
- Click Add New Rule.
- Click New Rules Builder.
- Click when to select the trigger device and action.
- Select Alarm, then click Next.
- In Select Sensor, select Any Fire, Smoke, or CO Device, then click Done.
- Click then to select the automation device and trigger.
- Click Lock, then click Next.
- In Select Lock(s), select the desired lock.
- In Select Action, select Unlock, then click Done.
- Enter the desired name for the rule.
- Click While Security Panel Is: to select the arming statuses for the rule, then click Done.
- If desired, click Run at All Times to edit when the rule will run.
- Click to select At All Times __ for the rule will be carried out any time of day.
- Click to select Only during the following times to determine the specific days and times the rule will be carried out.
- Click to select the days the rule will be active.
- Using the Starting at dropdown menu, select the start time for this rule.
- Using the Ending at dropdown menu, select the end time for this rule.
- After selecting times for the rule to run, click Done.
- Verify the rule is configured with the correct settings.
- Click Save.