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Create a fire-triggered unlocking automation rule

A fire-triggered unlocking rule helps you safely exit your home in an emergency and gives first responders immediate access to the property. If you have smoke/CO sensors and at least one lock enabled on your account, this rule can automatically unlock a single door (e.g., the front or back door) when smoke or CO is detected or when the fire panic button on the security panel is pressed.

Important: This rule needs to be created and enabled manually on the app or customer website before it can begin to take effect.


Fire-triggered unlocking rules are compatible with most supported security panels and Z-Wave locks. For information about device compatibility, contact your service provider.

Important: If there is a manual auto-relock switch on the physical lock, verify it is switched to the off position.

Create a fire-triggered lock automation rule

Important: This rule can only be created for a single lock.

To  create a fire-triggered lock automation rule using the customer website:
  1. Log into the customer website.
  2. Click Automation.
  3. Click Add New Rule.
  4. Click New Rules Builder.
  5. Click when to select the trigger device and action.
  6. Select Alarm, then click Next.
  7. In Select Sensor, select Any Fire, Smoke, or CO Device, then click Done.
  8. Click then to select the automation device and trigger.
  9. Click Lock, then click Next.
  10. In Select Lock(s), select the desired lock.
  11. In Select Action, select Unlock, then click Done.
  12. Enter the desired name for the rule.
  13. Click While Security Panel Is: to select the arming statuses for the rule, then click Done.
  14. If desired, click Run at All Times to edit when the rule will run.
    • Click to select At All Times __ for the rule will be carried out any time of day.
    • Click to select Only during the following times to determine the specific days and times the rule will be carried out. 
      1. Click to select the days the rule will be active.
      2. Using the Starting at dropdown menu, select the start time for this rule. 
      3. Using the Ending at dropdown menu, select the end time for this rule. 
  15. After selecting times for the rule to run, click Done.
  16. Verify the rule is configured with the correct settings.
  17. Click Save.

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