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Knowledge Base

Multi-location Activity on Mobile

Multi-Location Activity on Mobile allows customers to monitor recent activity across all group locations in one place.

Insights on sensors, opening/closing times, video analytics, and more can be accessed at-a-glance instantly allowing you complete visibility and command over their business operations from the Alarm.com Alarm.com app. 

Features

  • View all system events at a glance and chronologically, along with any associated images and video thumbnails
  • Apply multiple filters to quickly locate specific activity
  • Select time zone settings that best align with each location

To access Multi-Location Activity:

  1. Log in to the Alarm.com app.
  2. If a location is selected, use the dropdown menu to select the Enterprise group. Enterprise groups have Group property next to the Enterprise name, whereas locations will have icn-enterprise-open.svg for commercial accounts or Single property for residential accounts next to the location name.
  3. Tap Activity to view the Multi-Location activity.
    • Tap Filter to filter the activity. For more information, see Event filters.
       
      Note: Tap schedule to adjust the timezones for the activity.

Event filters

The following activity can be viewed across locations:

  • Low battery reported
  • Lost power
  • Lights on/off
  • Locks locked/unlocked
  • Water sensor issue
  • Sump pump issue
  • Doorbell call
  • Smoke/CO sensor event
  • Temperature sensor issue
  • Door Accessed
  • Unauthorized Access Attempt
  • Door Held Open
  • Door Forced Open
  • Business hour warnings
  • Opened on time
  • Closed on time
  • Opened early
  • Closed unexpectedly
  • Opened late
  • Closed late
  • Unexpected wellness activity
  • Alarms
  • Arming/disarming
  • Point central access
  • Point central vrm dashboard
  • Website Logins
  • Failed logins
  • Sensor Open/close
  • Video clips
  • Video Device Not Responding
  • Image sensor events
  • Image sensor events with context
  • Battery/Power Failure
  • Tamper/Malfunction
  • Sensor Bypassed
  • "other event"
  • Backup
  • Image Sensor events exclude deleted
  • Location open/close
  • Wellness activity
  • Wellness communication
  • Last Meaningful Events For Wellness
  • Relevant Events to be Displayed to the Customer
  • Access Control

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