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Knowledge Base

Video Devices

     

    The Add Device Portal allows you to install and enroll new devices without needing to set up an appointment and wait for a technician. You can access the Add Device Portal using the Alarm.com app or Alarm.com customer website.

    To add a new video device to your account using the Alarm.com app:
    1. Log in to the Alarm.com app.
    2. Tap Video.
    3. Tap Configure.
    4. Tap Add Device.
    5. Tap the specific device or enter the MAC address to start the installation wizard.
    6. Follow the device installation wizard prompts for device installation.
    To add a new video device to your account using the Alarm.com customer website:
    1. Log in to the Alarm.com customer website.
    2. Click Settings.
    3. Click Manage Devices.
    4. Click Add Device.
    5. Click Video Camera.
    6. Click the specific device to start the installation wizard.
    7. Follow the device installation wizard prompts for device installation.
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