Video Devices
How to enroll a video device
The Add Device Portal allows you to install and enroll new devices without needing to set up an appointment and wait for a technician. You can access the Add Device Portal using the Alarm.com app or Alarm.com customer website.
To add a new video device to your account using the Alarm.com app:
- Log in to the Alarm.com app.
- Tap Video.
- Tap
.
- Tap Add Device.
- Tap the specific device or enter the MAC address to start the installation wizard.
- Follow the device installation wizard prompts for device installation.
To add a new video device to your account using the Alarm.com customer website:
- Log in to the Alarm.com customer website.
- Click Settings.
- Click Manage Devices.
- Click Add Device.
- Click Video Camera.
- Click the specific device to start the installation wizard.
- Follow the device installation wizard prompts for device installation.