Skip to main content
Knowledge Base

Alarm.com for Apple TV - Installation and User Guide

  1. Last updated
  2. Save as PDF

Overview

The Alarm.com for Apple TV app brings a video-focused user experience to the TV. Customers can view all their cameras on a high-definition screen with a user interface optimized for use from the couch. Up to four simultaneous streams can be viewed on the screen at one time. If a customer has more than four streams, the feeds will rotate out every 10, 20, or 30 seconds, depending on their preferences.

Compatibility

  • The Alarm.com for Apple TV app requires tvOS 16.0+.
  • Almost all Alarm.com cameras, with the exception of doorbell cameras, can be viewed through the Apple TV app.
     
    Note: The ADC-VDB755P is the exception to this and is the only Alarm.com video doorbell camera compatible with Apple TV.
     
  • The Apple TV app supports streaming live video directly from compatible cameras.
  • Third-party cameras can be viewed on the Apple TV app with firmware version 1.2.1+. The live stream will time out after 10 minutes, regardless of the settings used.
  • The Apple TV app does not support Two-Way Audio.
     
    Note: When port forwarding a device that has Two-Way Audio while using Apple TV, disable the microphone and speaker for the camera.

For more information about Two-Way Audio compatibility, see Two-Way Audio Installation and User Guide. 

Continuous streaming using the Apple TV app

Things to note:

  • The Apple TV must be connected to the same network as the camera to bypass the 10-minute time-out and view a continuous stream through the Apple TV app.
  • Third-party cameras will always time out at 10 minutes regardless of the settings used.
  • Alarm.com cameras that are connected directly to the PoE ports of a CSVR will always time out at 10 minutes, regardless of the settings used.
     
    Note: If the cameras are connected to the router upstream from the CSVR (on the same network), they will be capable of continuous streaming.
     
  • The Speed up remote connection initiation setting must be disabled for each Alarm.com camera to allow for continuous streaming through the Apple TV app.
To disable the Speed up remote connection initiation setting:
  1. Log in to the Alarm.com customer website.
  2. Click Video.
  3. Click Settings.
  4. Select the desired camera.
  5. Click Video.
  6. Click the Speed up remote connection initiation toggle switch to disable the setting.

    Speed up remote connection initiation toggle switch
     
  7. Click Save.

Installing the app

  1. Download the Alarm.com app from the Apple TV App Store.
  2. Log in to the Alarm.com app.

Changing app settings

Apple TVs display video devices by their names alphanumerically and rotate in a clockwise direction on the screen. 

  1. Swipe up on the remote's touchpad.
  2. Click Settings.
  3. Click Switch in new camera after.
  4. Click the desired camera rotation frequency.
  1. Swipe up on the remote's touchpad.
  2. Click Settings.
  3. Scroll to Select Account, then click.
  4. Click the desired account. 
  1. Scroll to the camera feed to be locked.
  2. Click and hold until the option to lock appears.
  1. Swipe up on the remote's touchpad.
  2. Click Settings.
  3. Click Log Out.
  1. Press and hold the select button on the remote.
  2. Select the desired preset. 
 

 

Interested in Alarm.com?

Alarm.com technology is sold, installed, and serviced by licensed service providers near you.

 

Let's Get Started