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Wi-Fi Not Connected

The Wi-Fi Not Connected trouble condition indicates that a security panel set to use Dual-Path communication is not connected to a wireless network.

How to resolve:

Note: If the module is expected to only communicate using cellular, change the communication settings to use only Cell. For more information about changing the Dual-Path communication settings, see Configure Dual-Path communication for a panel remotely.

  • Verify the panel is connected to Wi-Fi to ensure it is up to date with the latest software releases. For more information about connecting the panel to a Wi-Fi network, see the panel-specific article. 

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