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Knowledge Base

Sensor Bypassed

The Sensor Bypassed trouble condition indicates the system is not actively monitoring a sensor due to it being in a not ready state when the system was armed. Additionally, certain panel types support bypassing specific sensors using the Alarm.com customer website or Alarm.com app.

Note: Bypassing individual sensors is only available on select panel models. For a list of compatible panels, see the results for Bypass specific sensors

How to resolve:

  1. Disarm the system.
  2. When all sensors are in a ready state, re-arm the system.
    • If the sensor is still bypassed locally, verify the sensor is in a ready state (i.e., closed) and is functioning properly. For more information about troubleshooting a sensor offline, see Sensor Malfunction.
    • If all sensors display as ready at the panel but sensors still show as bypassed on Alarm.com, request an update on the sensor statuses. For more information about requesting an update on the system, see Request an updated sensor list.

Note: Panels have different requirements for sensor bypassing. For panel-specific information, reference the manufacturer's installation and user guides in Panels.

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