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Enroll, delete, or reset an Eaton Z-Wave In-Wall Smart Dimmer & Accessory Dimmer (RF9640-ND/RF9642-ZD)

The Eaton Z-Wave In-Wall Smart Dimmer & Accessory Dimmer (RF9640-ND/RF9642-ZD) can be enrolled into or deleted from a Z-Wave network following the instructions below.

For more information about installing an Eaton Z-Wave In-Wall Smart Dimmer & Accessory Dimmer (RF9640-ND/RF9642-ZD), see Eaton Z-Wave In-Wall Smart Dimmer & Accessory Dimmer (RF9640-ND/RF9642-ZD) - Installation Guide.

To enroll an Eaton Z-Wave In-Wall Smart Dimmer & Accessory Dimmer into a Z-Wave network:

This device is only compatible with Z-Wave controllers that support Z-Wave Security 2 (S2), so it must be enrolled as an S2 device for enhanced security and encryption features.  For information about this process, see Add an S2-encrypted Z-Wave Device.

To delete an Eaton Z-Wave In-Wall Smart Dimmer & Accessory Dimmer from a Z-Wave network:

  1. Place the Z-Wave controller into Delete Mode. 
  2. Press the On/Off switch one time.
  3. The LED will start blinking when the device has been successfully deleted.

To reset an Eaton Z-Wave In-Wall Smart Dimmer & Accessory Dimmer:

  1. Apply power to the In-Wall Smart Dimmer.
  2. Press and hold the On/Off switch for 20 seconds or until the LED flashes five times (or three times for the RF9642-Z).
  3. Release the On/Off switch. When the LED starts blinking, the device has been successfully reset.

Troubleshooting

The Z-Wave device is not enrolling

If the Z-Wave device is unable to be enrolled following the instructions above, see Z-Wave device is not enrolling.

The Z-Wave device is not functioning consistently

If the Z-Wave device is not responding to remote commands or experiencing other issues, see Z-Wave device is not functioning consistently.

The Z-Wave device is in malfunction or offline

If the Z-Wave device is not communicating at all, see Z-Wave device is in malfunction or offline.

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