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Create/edit a Personal Emergency notification

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A Personal Emergency notification can notify users when a personal emergency button is pressed.

For more information about how to add users, see Create a new login. For more information on how to associate a cellphone number with a user, see Add a mobile phone number to receive SMS notifications.

To create/edit a Personal Emergency notification using the Alarm.com app:

  1. Log into the Alarm.com app.
  2. Tap Menu.
  3. Tap Notifications.
  4. Tap Settings.
  5. To edit a notification, tap to select the personal emergency notification to configure.
  6. To create a new notification if there is not an up and about notification yet: 
    1. Tap Add.
    2. Tap Use A Template.
    3. In Wellness, tap More. 
    4. Tap Personal Emergency.
  7. Name the new notification rule.
  8. In When Alarm type of, tap to select the alarm type you would like to receive notifications from.
  9. Using the Is reported by dropdown menu, select the sensors that affect the notification. 
  10. Tap Add to select recipients to be notified. 
  11. Tap the entries in the Address Book that are to be notified, or tap Add Contact to add a new Address Book entry.
  12. Once all desired recipients are selected, tap Close.
  13. Verify the notification is configured with the correct settings.
  14. Tap Save.

To create/edit a Personal Emergency notification using the Alarm.com customer website:

  1. Log into the Alarm.com customer website.
  2. Click Notifications.
  3. To edit a notification, click Edit for the personal emergency notification to configure.
  4. To create a new notification if there is not an away from bed notification yet:
    1. Click New Notification.
    2. Click Wellness.
    3. Click Personal Emergency.
  5. Name the notification rule.
  6. In When Alarm type of, click to select the alarm type you would like to receive notifications from.
  7. Using the Is reported by dropdown menu, select the sensors that affect the notification. 
  8. Click Add to select recipients to be notified. 
  9. Click the entries in the Address Book that are to be notified, or click New to add a new Address Book entry.
  10. Once all desired recipients are selected, click Close.
  11. Verify the notification is configured with the correct settings.
  12. Click Save.

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