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Knowledge Base

Why does the system activity history say that someone else armed or disarmed the security panel?

When a SEM-DSC PowerSeries or a SEM-Honeywell/ADEMCO Vista security panel is armed or disarmed using the app or customer website, the system activity history will report that it was armed or disarmed by the master user associated with the account no matter which user actually armed or disarmed it remotely.

Due to the way the System Enhancement Module (SEM) integrates with those panels, this is expected behavior and should not be cause for concern.

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