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Default System Awareness Notifications

Alarm.com automatically sends System Awareness notifications to the primary email of a user's account when certain actions occur. These default notifications cannot be configured or turned off and are always sent whenever certain actions occur on a user's account.

The following actions send an automatic System Awareness notification to the user's primary email: 

  • Primary phone number changes
  • Primary email changes
  • User code changes
  • Login created or edited 
  • Login with Access
  • Invalid email address for a secondary contact

The following are example Default System Awareness Notifications for a primary email change and a primary phone number change: 

email_change.PNG  Phone_number_Change.PNG

For more information about system notifications that can be configured, see Create/edit a System Event notification.

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