What are Thermostat Rewards?
Thermostat Rewards is a feature that helps you enroll in programs with electric utilities, which may qualify you for special savings or incentives. These programs are usually run during the hot summer months when electrical demand is high due to air conditioner use, though they may also include automated demand response heating control for the cooler months, so you can earn financial incentives from utilities year-round.
By enrolling in a supported program, you allow your utility provider to offset your thermostat setpoint during peak hours to lessen the load on the power grid. If you are enrolled in Thermostat Rewards, you are able to opt-out of a single event or opt-out of the program entirely at any time. Opting out has an effect on available savings/incentives offered through the program.
Note: The Thermostat Rewards program is offered for customers in supported markets using Alarm.com-connected thermostats. For more information about this program, contact your service provider.
To view the Thermostat Rewards Program using the Alarm.com customer website:
- Log in to the Alarm.com customer website.
- In the Thermostats card, click
.
- Click Rewards Program. On this page, you can check your eligibility, enrollment status, program incentives, and upcoming, active, and recent events.
To opt in to the Thermostat Rewards Program using the Alarm.com customer website:
You can enroll directly from an offer when it is presented to you, or you can enroll using the following steps at any time (if eligible).
Note: The system must be disarmed in order to opt into Thermostat Rewards.
- Log in to the Alarm.com customer website.
- In the Thermostats card, click
.
- Click Rewards Program.
- All customers eligible for the Thermostat Rewards Program will be able to see this tab.
- Click Get Started to opt-in to the Thermostat Rewards Program.
To opt out of the Thermostat Rewards Program using the Alarm.com customer website:
- Log in to the Alarm.com customer website.
- In the Thermostats card, click
.
- Click Rewards Program.
- Click Settings.
- Click Unenroll Program.
- Click Unenroll.
Email notifications will give you advanced notice of thermostat adjustments. There is an average of 6-10 peak events per season. To override settings, simply increase or decrease the temperature during an event.