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Knowledge Base Skill - Enable secure commands

Secure commands allow you to unlock a door, open a garage door, or disarm the panel. For an added layer of security, secure commands are protected by a four-digit PIN. This PIN is created when enabling the skill.

Note: You are not required to have secure commands turned on and can deny access during the account linking process.

Using the secure command PIN

Note: For the best results, say the PIN number digit by digit (e.g., "1-2-3-4" instead of "12-34").

This PIN can be said along with the command:
  • Say, "Alexa, ask to disarm with 1-2-3-4"
  • Say, "Alexa, tell to unlock the door with 1-2-3-4"
  • Say, "Alexa, tell to open the garage door with 1-2-3-4"
It can also be said after a follow-up prompt by Alexa:
  1. Say, "Alexa, ask to disarm."
  2. Alexa will respond: "What is your PIN?"
  3. Say, "1-2-3-4"

Enabling secure commands

Setting up the PIN when skill already linked in Alexa

Note: If the skill was linked prior to the secure command availability, the skill will need to be disabled and re-enabled to prompt for setting up a PIN.

  1. Open the Amazon Alexa app on your mobile device.
  2. Tap Menu icon.png.
  3. Tap Skills & Games.

    Skills and games.jpg
  4. In the search bar, enter
  5. Tap Alexa Skills.PNG
 Smart Home is the native Alexa skill, but it is not compatible with secure commands.
  6. Tap Disable on the skill page.
  7. Confirm disable by tapping Disable in the pop-up.  
  8. Tap Enable on the skill page.
  9. Log in with your account credentials and tap Allow.

    Log in and allow.jpg
  10. You will then be asked if you would like to enable secure commands. Secure commands are security-sensitive (i.e., unlock the door, open the garage, and disarm the panel) and protected behind a four-digit PIN. To enable secure commands, tap Allow.
    Note: You must have the appropriate system permissions for access to secure commands.

    Give Alexa permission.jpg
  11. Type in a four-digit PIN and click Submit.

    Create PIN.png
  12. Your account is now linked. Tap icn-close.svg in the top left and begin interacting with through Amazon Alexa.
Linking skill for the first time

For information, see Skill - Connect Amazon Alexa with

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