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Associate a login with multiple Enterprise groups

Logins can be associated with multiple Enterprise groups. This allows a single login to view multiple Enterprise groups and their locations on the Alarm.com customer website.

Note: Groups can still be managed separately in terms of users, notifications, and logins. Associating a login to multiple groups only allows the login to view multiple groups from the Alarm.com customer website and does not allow users or notifications to be assigned across multiple groups.  

To associate a login with multiple Enterprise groups:

Perform the following steps for each Enterprise group to be associated with the login:

  1. Log in to the Alarm.com customer website using the administrator login of the group that the login is to be associated with.
  2. Click Users.
  3. Click Manage Logins.
  4. Click Add Group login.
  5. Click Associate Login to enter the login name and email of an existing login to allow it access to the group.

    MLEG Add Login.png
     
  6. In Login Name, enter the login name for the existing login.
  7. In Email Address, enter the email address for the existing login.
  8. Using the Role dropdown menu, select the desired role for the login.
    • If the Custom role is selected, click to select the desired login permissions.
       
      Note: For additional information about any of the listed permissions, click Permission Definitions.
       
  9. Click Save.

Once the login has been associated with all the desired groups, the login is able to toggle between multiple groups using the Alarm.com customer website.

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