Skip to main content
Knowledge Base

Associate a login with multiple Enterprise groups

Logins can be associated with multiple Enterprise groups. This allows a single login to view multiple Enterprise groups and their locations on the Alarm.com customer website.

Note: Groups can still be managed separately in terms of users, notifications, and logins. Associating a login to multiple groups only allows the login to view multiple groups from the Alarm.com customer website and does not allow users or notifications to be assigned across multiple groups.  

To associate a login with multiple Enterprise groups:

Perform the following steps for each Enterprise group to be associated with the login:

  1. Log in to the Alarm.com customer website using the administrator login of the group that the login is to be associated with.
  2. Click Users.
  3. Click Manage Logins.

    EnterpriseManageLoginsTab.png
     
  4. Click Add Group login.

    EnterpriseAddGroupLoginTab.png
     
  5. Click to select Enter login and email of an existing login.

    EnterpriseExistingLogin.png
     
  6. Click Next.
  7. In the Login Name field, enter the login name of the login to be associated with the group.
  8. In the Email Address field, enter the email address of the login to be associated with the group. 
  9. Using the Role dropdown menu, select the desired role permissions.
    • If the Custom role is selected, click to select the desired login permissions.
       
      Note: For additional information about any of the listed permissions, click Permission Definitions.
       
  10. Click Save.

Once the login has been associated with all the desired groups, the login is able to toggle between multiple groups using the Alarm.com customer website.

Interested in Alarm.com?

Alarm.com technology is sold, installed, and serviced by licensed service providers near you.

 

Let's Get Started

  • Was this article helpful?